Consulting & Custom Development

Get clear on what to fix, then build what actually fits.

We help you decide what matters and, when the answer is software, design and build a full custom application for your firm. No assessment purchase required to start.

Two ways in

Do you need a decision, or a build?

Help us decide

The problem crosses marketing, people and systems, and the right next step is not yet clear.

  • Inquiries arrive, but nobody can explain where follow-up breaks down.
  • Staff repeat work across tools, and you need to know what should change first.
  • You are considering AI and need to define a useful workflow and who reviews it.

Build it for us

You know software is the answer and need a full custom application designed and delivered.

  • Frontend: the screens and flows your people and clients use.
  • Backend and data: logic, storage and permissions.
  • Integrations: connections to the tools you already rely on.
  • Testing and handoff: real examples with your users, documentation and training.

Solution formats and technical build depth

No mandatory paid assessment: start with a free conversation. If you already know you need managed marketing, events or an AI workforce, go straight to that service.

Working applications

Two full applications we’ve built.

FlagFree Messaging and SocialSellerOS are working products created by the owner of TB Digital Group. Each turns a specific need into a focused application, not just a website.

Communication support

FlagFree Messaging

Helps people navigate difficult co-parenting messages by identifying the practical requests and preparing calmer, factual replies. Users review the wording and send messages themselves through their existing channels.

A purpose-built message review and drafting workflow.

Explore FlagFree Messaging (opens in a new tab)

Customer relationships & follow-up

SocialSellerOS

Gives social sellers one place to organize customers, orders, relationship notes, scripts and next steps. A daily workflow helps them identify who needs attention, track reorder timing and support the sellers they work with.

A complete application built around a specialized business workflow.

Explore SocialSellerOS (opens in a new tab)

What you receive

Leave with something you can act on.

We agree the depth before work begins. Depending on the need, your scope can include:

  • Current-workflow summary: steps, people, systems and handoffs.
  • Findings and priorities: what needs attention, why, and which assumptions still need checking.
  • Options comparison: practical routes, tradeoffs, dependencies and what your team would own.
  • Next-step plan or build: sequence and responsibilities, or the agreed working application with testing and handoff.

Implementation and ongoing management are separate unless expressly included in the proposal.

Illustrative example, not client work

Where does inquiry follow-up stall?

Possible finding: Two staff members receive the same notification, but neither is assigned the response.

Next step: Name a primary responder and backup, agree when to escalate, and test the handoff before adding automation.

Responsibilities

Bring the people who know the work.

Choose a decision-maker and a day-to-day contact, and make relevant staff available to explain the current process. We lead the investigation or build, document findings and explain options. Your team checks the facts, identifies professional or compliance requirements, and decides what to pursue.

You do not need to send confidential client records with your initial inquiry. We agree what information is necessary and how it can be shared first.

Choose the right depth and cost.

  • Focused working session: one defined decision, with agreed preparation and written next steps.
  • Wider assessment: a problem spanning several people or workflows; the proposal lists interviews, materials and outputs.
  • Custom build: a defined application, with features, integrations, testing, handoff, fee and milestones set out. Hosting, software or usage costs are stated separately.
  • Practical AI training: for a team with an existing AI setup; building a new workforce is a separate engagement.

Before paid work starts, you review the scope, fee, timing and any separate costs. Need delivery rather than diagnosis? See Client Acquisition Engine, Webinar & Event Management or AI Agent Workforce.

Start with a free conversation.

Book a short introduction about the decision you need to make. If we’re a fit, we’ll arrange a longer conversation. If an assessment or custom build would help, we explain the questions it will answer, what you will receive, and the fee before you commit.