Included in Client Acquisition Engine

Some of your next conversations may start with people who already know you.

We help you reconnect with suitable past clients and people who previously expressed interest. Reactivation is one of the eight parts of the complete Client Acquisition Engine.

  • 1. Website
  • 2. Search visibility
  • 3. Paid advertising
  • 4. Inquiry follow-up
  • 5. Missed-call response
  • 6. Sales coaching
  • 7. Reactivation
  • 8. Reviews and referrals

Give people a relevant reason to hear from you.

We review the eligible contacts and the relationship they have with your firm. Then we develop outreach that makes sense for that group, such as revisiting an unfinished inquiry or checking whether a relevant need has changed.

Be ready when someone replies.

The work includes a clear route for responses and a person responsible for the next conversation. We track what was sent, what was delivered, and what happened after a reply where it can be recorded.

Work with the relationships you can appropriately contact.

We confirm the available records, permissions, and your firm’s review requirements before outreach. If the records are not ready, the plan starts with the work needed to make the process usable.

Keep reactivation connected to the rest of your growth.

This is included in Client Acquisition Engine, alongside finding new prospects, handling inquiries, and asking for reviews and referrals.