| When | Activity | Owner |
|---|---|---|
| Planning | Agree topic, audience, presenter and approvals | Firm + TB |
| Before launch | Landing page, registration form, invitation drafts | TB, firm approves |
| Campaign | Invitations to agreed lists; ads if in scope | TB |
| Week of event | Reminders with access link and calendar file | TB |
| Event | Present and answer questions | Firm |
| After | Attendee follow-up; replay offer to no-shows | TB, firm approves |
| Review | Registration, attendance, requests, next changes | Firm + TB |
Sample attendee follow-up
Subject: Your next step after today’s session
Thank you for joining today’s session on long-term care planning. As promised, here is the checklist we discussed.
If you would like to talk through your family’s situation, you can request a conversation with our team here.
Real wording is drafted for your audience and approved by your firm, including any compliance review your profession requires, before anything is sent.
